Manage & Verify Recovery

For 25 years Digicorp has been designing, implementing and supporting IT back-up and recovery solutions. Our vast experience in this area has taught us much. Although data loss cannot be fully mitigated, there are a few recommendations that can prevent the painful loss of data. They are:

  1. Implement a quality back-up and recovery system
  2. Monitor your back-up and recovery systems
  3. Conduct data recovery tests

Whether your applications are on premise or in the cloud, these recommended steps are still necessary. The remainder of this document is focused on discussing the details of items 2 and 3.

What Causes Data Loss?

Data loss may be caused by a number of factors including natural disaster, hardware/software failure, theft, Ransomware/Malware or human error. Although we have seen all of the above, the greatest risk in today’s environment is Ransomware/Malware. Simply put, this nefarious risk can strike from all corners of our world. As an industry, we have recognized for years that data loss was a substantial and costly threat. But the criminal element’s threat of holding our data hostage has substantially increased the probability and cost of data loss.  In two different studies of Ransomware attacks in 2019 the following was found:

  1. 966 government, educational and healthcare organizations were impacted by ransomware.
  2. Estimates of 1 in 5 small businesses were impacted by Ransomware. This leads us to the conclusion that we must be diligent in building highly recoverable systems.

Monitoring Your Back-Up and Recovery Systems

We recommend a simple yet effective approach to monitoring.

  1. Daily jobs review
    1. Did back-up jobs pass or fail?
  2. Weekly review
    1. System health review – system errors, storage capacity, job completion times, etc.
  3. Quarterly
    1. Back-up system update reviews and update implementations.

For many customers, managing these processes is more than they want to handle. In recognition of this fact, Digicorp has created several monitoring options for different sized organizations. From smaller organizations with less than 10 servers to mid-size organizations that require more sophisticated solutions at affordable prices.

Conduct Data Recovery Tests – Trust but Verify

Even when an organization monitors its systems, it is possible to have a situation where an element of the data structure does not get included in the back-up jobs or in the case where encrypted files may not be easily recovered. There are also organizations such as financial institutions that must document that they can recover critical systems and data. As the Russian Proverb made famous by President Reagan states, “Trust but Verify.”

Digicorp’s System Recovery Testing Model

Start with why?

Systems fail. The failure may be a human error on set-up, changes subsequent to initial set-up, an application or data base problem or it may be a failure of the back-up system itself. Regardless, if the system and the data are a high priority for your organization, a validation recovery is necessary.

Our Process

  1. Define critical data and systems that should be tested.
    1. This may be as simple as a file recovery or as complex as a full system and data recovery.
  2. Define acceptable Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO).
  3. Run recovery test.
  4. Validate that the test recovered all necessary systems and data according to the RPO.
  5. Document and certify the test outcomes.

How much will this cost?

Each project stands on its own. But in the case of a system and data recovery test of a small business, single critical application it is possible to complete the work for less than $2,000. Our engineers will help you determine everything from time frame to potential licensing needs and provide you a custom quote. For larger system and data recovery testing, we design custom quotations. Please contact Digicorp sales for a custom quotation.

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