Category Archives: Case Studies

Worker Productivity and Internet Speed

Sometimes Google Searches Don’t Give You the Answers that You Want!

During a meeting in which we were discussing new topics for our web page, one of our very experienced sales professionals suggested that we do a write-up on the positive impact that fast Internet has on an organization’s productivity. “Great idea.” We all said. We collectively figured that some independent think tank/University must have researched this topic and concluded that every man, woman and child needs gigabit throughput. Sadly, our search found that most of the “research” was done by Internet Service Providers and their outcomes were anecdotal. But does a lack of research invalidate the premise that speed matters when it comes to the Internet? We don’t think so, but we lack the budget to analytically prove that organizations benefit from faster Internet. So lacking in research data, we have chosen to discuss this topic from the perspective of how we all use the Internet. We’ll let the reader draw their own conclusion.

The Cloud – A painful shift unless you have big bandwidth.

If you have decided to move an application from your premise to the cloud, you should understand that the path that the data travels (from server to user device) will run much, much slower with the cloud. The simple fact is that most premise based local area networks move data at multithreaded gigabit speeds. When you move that application to the cloud you will be sharing a single backbone amongst all of your users at speeds in the 1.5 to 20 megabit per second realm. This translates into a network slowdown at a factor of 50 to 666 times. This does not invalidate the cloud. Depending upon your situation, a cloud based application will be the right choice. Just know that your Internet connection’s speed will matter and that your users will let you know when it runs slow.

VPN

The virtual private network is a truly remarkable change in network transport topology. It provides remote users secure connections to needed computer applications. It provides a cost effective alternative to the more expensive MPLS and dedicated leased WAN technology for connecting facilities. But in case no one told you, these VPNs run across your internet connection as well. And the users’ satisfaction with the VPN that connects them to their application will be greatly impacted by the speed of your Internet connection.

Telephony and Video – The wild west of network applications

The two most difficult applications to optimize over an Internet connection are telephony and real time video. Simply put, everyone wants to run them over their Internet connections. Unfortunately, by their nature, these applications are ill suited to run on an inadequate Internet connection. There are multiple technical reasons for the challenge with these applications but the simple answer is that if you want to route telephone calls and video conferences over the Internet you need a fast Internet connection.

Summary – Speed Matters

Here is a simple analogy. A rutted single lane road in the country may be adequate for a farmer to move bales of hay. But, when the county fair hosts a popular music figure – and the main road to the fairgrounds is this same road – well, good luck. Now consider building a regional airport or a business enterprise at the end of that road. Welcome to 2016. It might be time to upgrade that highway.

How can Digicorp help?

Since 1976, we have built the IT, telephony and video infrastructures on which thousands of customers rely. Our carrier services division will help you find a provider who will meet your needs for speed and reliability. And, because of a rapid expansion of competitive fiber offerings, we have seen the cost of better, faster service drop rapidly. In just the past 18 months, 10 Mb fiber solutions now are costing the same as what we had been paying for 1.5 Mb copper solutions.

For more information, please call or email Michael Diemer. (262-402-6150 or mdiemer@digicorp-inc.com)

Case Study: Milwaukee Area Non-Profit

If not you, who?

The need for temporary or supplementary IT support has never been greater. Budgets simply don’t allow for extra personnel, yet the computers that run your organization need to be managed. Failure to maintain a healthy computer environment will have serious consequences.

Digicorp Service Offerings
  –        Desktop Support
  –        Server/Data Center Support
  –        Network Security Support
  –        Switch/Router Support
  –        Project Management
  –        It Process Management Support
  –        Advanced System Troubleshooting

Digicorp offers both on-site and remote management of these critical systems. Further, we have advanced tools to monitor critical systems so that we can proactively prevent critical system outages.

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Case Study: Westbury Bank

Westbury Bank is a full service bank – headquartered in West Bend, Wisconsin – serving four counties from fifteen offices. Their products and services are comprehensive, ranging from a complete line of personal banking offerings to a comprehensive array of business banking offerings. They have built a strong and successful presence in their market by truly focusing on their respective communities.

OVERVIEW

Westbury Bank has embraced technology as a means for creating a competitive advantage and excellent customer service from technology’s earliest emergence in the banking industry. Westbury Bank and Digicorp began building a partnership in 1997 with the first projects focused on building high performance and secured Internet connectivity. Given the nature of their business, Westbury Bank placed great importance upon making sure that security was addressed comprehensively. Subsequent to a thorough network risk evaluation, Digicorp and Westbury Bank implemented a solution that protected the bank at multiple levels extending from the gateway to the Internet to their internal resources. Following the success of this project, the partnership continued to grow. Most recently, solutions focusing on WAN cost reductions and corporate wide IP telephony have provided great value to Westbury Bank.

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Case Study: Rural Wisconsin Health Cooperative

Rural Wisconsin Health Cooperative is a consortium of twenty-nine member hospitals, three large affiliated member hospitals and a number of other health care providers and health care service providers. RWHC’s stated objective is “to be a catalyst for regional collaboration, an aggressive and creative force on behalf of rural communities and rural health. Incorporated in 1979, RWHC has received national recognition as one of the country’s earliest and most successful models for networking among rural hospitals.”

OVERVIEW

Working together, RWHC and Digicorp designed a combination of private frame relay connections and public virtual private networks (VPNs) that serve as a network for accessing complex health care services such as radiology, cardiology and distance learning/training for rural hospitals throughout Wisconsin. Through this network, RWHC is also able to provide secured connections to the Internet for fifteen member rural hospitals. Historically, advanced health care solutions such as these were not readily available to rural hospitals. This network affords health care providers throughout the state and the region the ability to collaborate, thereby improving health care access for all of Wisconsin.

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