IMPLEMENTATION SERVICES AND SUPPORT

The best technology in the world is only as good as the company that supports it” states a Digicorp client and we couldn’t agree more!  For nearly 40 years, Digicorp has provided peace of mind to our customers with strong implementation and support services.  We focus on doing the right thing for our clients, from a technical standpoint, as well as by acting as your partner, not just another vendor.  The maximum value in your investment can only be achieved if technology is truly optimized to benefit your business.  Digicorp can tailor solutions—and provide resolutions—to any Voice technology challenge, and we look forward to showing you how!

Implementation Services:  Implementing new voice technology can be daunting for any organization. Our professional, experienced Technical staff will make the transition easy for you, by providing top-notch support throughout the process.  We provide the pre-install review of programming, customized training for your end users and administrators, professional installation and detailed coordination for your project, to ensure that the transition is rewarding and painless for you and your staff.  On-going User and Administrative training sessions are always available, as are customized User Guides and cheat sheets to simplify the learning curve for your staff.

Service and Support: Whether you need a simple programming change, or have a mission-critical emergency, or something in between, our team of talented and experienced Voice Engineers/Customer Service Agents is here to help.  With 8X5 Support Center coverage, 24X7 Emergency response, certified engineering personnel, robust in-house inventory, and most importantly, a caring and attentive staff, you will find Digicorp’s Service to be second to none.   For the maximum protection on your investment, Digicorp offers cost-effective annual Maintenance Plans to provide comprehensive support, access to critical spare hardware, and no-charge training refreshers for your users and administrators.  Whether you acquired your phone system from Digicorp, or are just seeking out a new support partner, give us a call-we’re here to help.