Category Archives: News

Press Release – NCS

Date – October 8, 2015

Digicorp, Inc., a Wisconsin privately held corporation, headquartered in Brookfield, Wisconsin has acquired NCS, Inc. also headquartered in Brookfield, Wisconsin. Both firms specialize in the design, implementation and support of computer systems and business telephone systems.

Digicorp President George Fahr stated. “We are thrilled to have NCS and, specifically, owner Tom Phelps, join our organization. Our companies focus on the same technical solution areas. Further, we have two common business philosophies. First, we want to be a cost effective partner for our customers. Second, we want to provide support with a sense of urgency. Our customers need to do more with fewer resources – our job is to help them achieve this objective.”

HP Defective Media Retention (DMR)

A Requirement for Those Impacted by Compliance Issues

If you dig into HIPAA, Sarbanes-Oxley and the Gramm Leach Bliley Act, you will find you are responsible for controlling your sensitive data. Failure to do so can lead to fines and legal costs. But, what happens if you have a computer hard drive failure? In most cases, the hardware warranty requires that you return the drive to the manufacturer. If you keep the drive, as is required by a majority of the regulations, you will be charged for a replacement part.

This is a losing proposition for your organization. There is a solution – HP DMR.

With a HP DMR maintenance plan you are allowed to keep the failed drive. Thereby, allowing you to save or destroy the failed drive in accordance with your organization’s security policy. If you have questions about your sensitive data and how best to manage it, please call Digicorp (262) 402-6150. We will help you purchase the right solutions for your needs.

For more information read this article from HP, “Keep sensitive data safe.

The Role of Using a Network Sequencer in Managing Your Networks Uptime and Performance

In 2015, it is necessary for an organization running a converged network (voice, data and video on a common network) or an organization adopting the cloud for application services to implement a full time network sequencer. The reason is simple – networks have become so complex that without the proper management tools the problems that you will experience will far outweigh the cost of these tools. And here is a dirty little secret – moving to the cloud does not alleviate this challenge. Moving your applications to the cloud exacerbates the challenge that is network reliability and uptime.

How Did We Get Here?

In the bygone era that is the pre-Internet world – data, voice and video networks were dedicated to a single application and they ran on proprietary hardware, software and protocols. In the past 20 years, we have broken these shackles. Today, most organizations run their computer, voice and video applications over a common local area network topology and in many cases over a common high order (WAN, public switched and Internet) topology. This is scary but true – more and more, organizations are running all of their critical applications over unmanaged Internet connections. Carriers, physical cabling, applications, server hardware, operating systems, routers, switches, viruses, malware, etc. – can you name the root cause of your network problem?

What to Do?

Given the importance of our computers and applications, telephone systems and video systems; it is time to implement cost effective, 7×24 observation of our network ecosystem. In the past five years, Digicorp has been using network sequencers to evaluate and adjust networks prior to the deployment of a critical new application. Given the many elements that can breakdown on a network, we advocate the full time deployment of sequencer technology for any organization that truly relies on their systems. The cost of sequencers is nominal but the granularity of their reporting is much better than the typical simple network management protocol (SNMP) monitoring software. In terms of dealing with intermittent yet systemic network challenges, when a sequencer is used it takes less than 25% of the time to recognize the root cause of the problem versus the alternatives that exist in the marketplace.

If you have a concern about the time, effort and cost of supporting your network, please contact Digicorp’s Director of Sales – Michael Diemer. He can be reached at 262-402-6150 or email him at mdiemer@digicorp-inc.com.

HIPAA and Encryption

A Digicorp Perspective

 Like it or not, if you handle Protected Health Information (PHI), your burden continues to increase. 

In an article from SC Magazine, Sang Lee summarizes the HIPAA encryption concern as follows:

  1. “As long as PHI is not encrypted, it is unsecured.” He basis this statement on Health and Human Services published guidelines. We have known about the HHS position for years. But, it is the combination of time and scrutiny that has changed our perspective on assigning a risk premium to this issue. Dating back to the release of the original guidelines, it was understood that PHI data in motion required encryption. But data at rest was largely ignored. The bottom line is simply that unencrypted data at rest is considered “unsecured.” And this is a risk which is amplified because of item 2.
  2. HITECH’s Breach Notification, a component of the updated HIPAA laws, puts onerous notification burdens on any HIPAA covered entity that encounters a data breach. Here’s the problem – notification proceedings can cost hundreds of thousands of dollars to millions of dollars when considering the legal and notification costs. Unencrypted data – in motion, on a SAN/server or on a back-up system is at risk of a breach.

In our opinion, it simply isn’t good enough to encrypt and secure data in transit. HIPAA exposed entities should take the precautionary steps of encrypting server and back-up data. With today’s technology, we can achieve this objective with proper system selection and implementation. Further, although encrypting PHI increases the costs of back-up and storage, it is a relatively small and incremental cost increase versus the cost of non-encrypted server and back-up PHI data.

If you are concerned about your data’s security, speak with Michael Diemer at Digicorp. (1-262-402-6150) He can work with Digicorp engineers to assess your risks and then build cost effective solutions to minimize your exposures.

WiFi (802.11 Wireless) Initiative

Background

On July 11th, 2014, the FCC approved a proposal to revamp the E-Rate program by the beginning of the 2015-16 school years. A critical element of the change is in funding. The E-Rate program is changing their emphasis on what will receive funding in upcoming years. One particular area that E-Rate will be increasing funding is in WiFi technology within the schools and libraries. In changing their focus, the FCC plans to fund the new initiative by reducing spending on some of the traditional areas such as phones and pagers.

In summary, E-Rate will be allocating more money for WiFi projects in the upcoming funding cycles. This E-Rate initiative aligns with most school districts’ initiatives for providing students IPads and Chromebooks for both the consumption of curriculum and for certain required testing.

WiFi Primer

At its core, WiFi is nothing more than a wireless system that emulates a wired Ethernet network. The difference being, instead of joining a device to the network by way of a patch cord and an Ethernet port, a network connection is established by way of a radio signal from a device’s wireless card connecting to a wireless access point.

As in all computer system implementations – the proper design and installation is critical to ensuring that the user experience is acceptable. In a wireless world, it becomes a bit more complex. Since the data is carried as a radio signal, physical and electrical interferences will greatly impact the quality of the connection. There are three key variables that must be addressed in properly designing and implementing an effective wireless network:

    • Coverage area
    • Traffic concentration or user density in an area
    • Type of traffic (voice, video, music, standard computer transactions, etc.)

In order to build an effective wireless network, the above three variables need to be defined and a survey of the target facility needs to be conducted. A survey will create an overlay or representation of the wireless signal which will accommodate the required area of coverage, the density requirements and address having adequate bandwidth to support the applications. The signal overlay representation, also referred to as a heat map, is also invaluable for adding to or changing the wireless infrastructure at a future date.

Digicorp WiFi Promotion

Digicorp will conduct a survey of the school’s wireless needs and conduct a wireless coverage/density survey of the school. The cost of this survey will depend upon the size of the school. The money spent on this survey will be credited back to the customer in increments of $250 of credit for every $5,000 of equipment or services purchased.

Package Includes:

    • School questionnaire which determines coverage areas, coverage density and applications.
    • On site wireless survey.
    • System design floor plan with recommended WAP locations and a wireless signal overlay.
    • System bill of materials for submission to USAC funding.

Limited Time Only Unitrends Promotions!

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