Category Archives: IT Services

HP Defective Media Retention (DMR)

A Requirement for Those Impacted by Compliance Issues

If you dig into HIPAA, Sarbanes-Oxley and the Gramm Leach Bliley Act, you will find you are responsible for controlling your sensitive data. Failure to do so can lead to fines and legal costs. But, what happens if you have a computer hard drive failure? In most cases, the hardware warranty requires that you return the drive to the manufacturer. If you keep the drive, as is required by a majority of the regulations, you will be charged for a replacement part.

This is a losing proposition for your organization. There is a solution – HP DMR.

With a HP DMR maintenance plan you are allowed to keep the failed drive. Thereby, allowing you to save or destroy the failed drive in accordance with your organization’s security policy. If you have questions about your sensitive data and how best to manage it, please call Digicorp (262) 402-6150. We will help you purchase the right solutions for your needs.

For more information read this article from HP, “Keep sensitive data safe.

The Role of Using a Network Sequencer in Managing Your Networks Uptime and Performance

In 2015, it is necessary for an organization running a converged network (voice, data and video on a common network) or an organization adopting the cloud for application services to implement a full time network sequencer. The reason is simple – networks have become so complex that without the proper management tools the problems that you will experience will far outweigh the cost of these tools. And here is a dirty little secret – moving to the cloud does not alleviate this challenge. Moving your applications to the cloud exacerbates the challenge that is network reliability and uptime.

How Did We Get Here?

In the bygone era that is the pre-Internet world – data, voice and video networks were dedicated to a single application and they ran on proprietary hardware, software and protocols. In the past 20 years, we have broken these shackles. Today, most organizations run their computer, voice and video applications over a common local area network topology and in many cases over a common high order (WAN, public switched and Internet) topology. This is scary but true – more and more, organizations are running all of their critical applications over unmanaged Internet connections. Carriers, physical cabling, applications, server hardware, operating systems, routers, switches, viruses, malware, etc. – can you name the root cause of your network problem?

What to Do?

Given the importance of our computers and applications, telephone systems and video systems; it is time to implement cost effective, 7×24 observation of our network ecosystem. In the past five years, Digicorp has been using network sequencers to evaluate and adjust networks prior to the deployment of a critical new application. Given the many elements that can breakdown on a network, we advocate the full time deployment of sequencer technology for any organization that truly relies on their systems. The cost of sequencers is nominal but the granularity of their reporting is much better than the typical simple network management protocol (SNMP) monitoring software. In terms of dealing with intermittent yet systemic network challenges, when a sequencer is used it takes less than 25% of the time to recognize the root cause of the problem versus the alternatives that exist in the marketplace.

If you have a concern about the time, effort and cost of supporting your network, please contact Digicorp’s Director of Sales – Michael Diemer. He can be reached at 262-402-6150 or email him at

Digicorp Partners with MaaS360 by Fiberlink

maas360_logoThe other day a friend was telling me about a technological challenge he was having at home.  Many years ago, he setup a wireless network with their cable broadband connection to the internet.  They started out with a laptop and a family computer.  Recently, the family started experiencing slow speeds.  Thinking their 10 year old router had seen its better days, they sought out advice from their local retailer on a suitable replacement

As the clerk questioned him about the devices on his network, he realized just how little he had been paying attention to his home network.  Instead of two devices, his family’s network now consisted of five laptop computers, five smart phone devices, an iTouch device, a gaming system, a Smart TV, and three tablets.  No wonder they were starting to feel the pain with their 10 year old router!

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What You Need to Know About Heartbleed

heartbleedHeartbleed is a serious vulnerability in the OpenSSL library.  OpenSSL is considered to be the standard in implementing TLS and SSL cryptography,  and is used by the majority of servers and internet devices.

By now nearly every major player on the internet has updated their software or has provided a fix for the devices they support.  Some of our partners such as Fortinet, Barracuda, and VMware for example all have updates that need to be installed for some of their products.

If you have concerns about the Heartbleed vulnerability contact us and we will work with you to determine if anything on your network is vulnerable and we can assist you in resolving the issue.  Contact us by email or give us a call at: (262) 402-6105 (ask for Carol).



Still Running Windows XP?

windows-xp-350x234As many people already know, Windows XP will be no longer receiving security patches come April 8th, 2014.  But what should you do if you are still running a PC that is still running Windows XP?  The answers may seem simple on the surface but requires some careful thought before taking action.  Obviously you have two choices, you can either upgrade your OS to Windows 7 or Windows 8 or you can upgrade your PC.

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Managed Services, “The Cloud” and Trying to Make Sense of IT in 2014

cloudHow far has IT really evolved in the last 24 months? Are we prepared to scrap our data centers/computer closets for the cloud? Should we jettison our IT staffs in favor of a managed service? Are their objective criteria for deciding upon how we proceed? Depending on who you listen to, the answers to these questions and others are yes, no, maybe – but not in any particular order.

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