All posts by digiadmin

Introducing Security Awareness Training

New School Security Awareness Training is now a critical part of any security strategy.  Digicorp has joined forces with KnowBe4, an integrated platform for awareness training.  Combined with the correct technology, training personnel to recognize security threats is essential.  Knowledge is a key component in threat prevention.

KnowBe4 will be added to Digicorp, Inc.’s growing Network Security Portfolio as an additional layer of protection to keep organizations safe from threats such as RANDSOMWARE or PHIISHING attacks.

KnowBe4 is the world’s most popular integrated platform for awareness training combined with simulated phishing attacks. They help thousands of organizations to manage the continuing problem of social engineering.

Digicorp takes pride in being able to offer cutting edge technology and training to protect from the most recent threats.  Prevention is our goal but should an attack occur, our team of over 25+ Experienced Engineers are on standby 24/7 to assist.

Response to WannaCry Ransomware Attack

As you may know, on May 12, hackers launched a global ransomware campaign against tens of thousands of corporate and governmental targets. The ransomware encrypts files on an infected computer and asks the computer’s administrator to pay a ransom in order to regain access

The ransomware attack is apparently spreading through a Microsoft Windows exploit called “EternalBlue,” for which Microsoft released a patch in March. That month Fortinet released an initial IPS signature to detect vulnerabilities against MS17-10. This signature specifically looks for SMB type vulnerabilities. Earlier this week, Fortinet updated our IPS signature to further enhance detection. It appears this update detects the ransomware. Yesterday, we released an AV signature that detects and stops this attack. [Third-party testing has confirmed that Fortinet Anti-Virus and FortiSandbox are blocking the attacks.]

To learn more or if you have questions or concerns, please don’t hesitate to contact Digicorp, a premier partner of Fortinet and an asset to your business.  We will stand with our customers during these malicious attacks.  You can also find updates on the Fortinet Blog:  https://blog.fortinet.com/2017/05/12/protecting-your-organization-from-the-wcry-ransomware

Digicorp and SDWAN: Reinventing how VoIP is supported over the WAN

Digicorp, Inc. announces partnership with CPI CommunicationsCPI Telecom for SDWAN Network Solutions

Milwaukee, WI: Digicorp, Inc. has formally announced their partnership with Des Moines, IA based CPI Telecom to provide SDWAN network solutions for their client base.

A natural addition to Digicorp’s wide portfolio of VoIP and Network engineering solutions, SDWAN is an intelligent networking system that utilizes internet bandwidth to prioritize traffic, bond and use multiple pathways, as well as buffer and re-transmit critical real time traffic, building in resiliency and loss/jitter/latency correction to ensure far higher quality with far less down time. It’s a cost effective,
flexible, and easy-to-maintain network solution, particularly well suited to the many challenges of supporting high-quality VoIP.

By allowing multiple connections to be truly bonded and have complete application visibility and control, clients are able to manage and control real-time applications like critical voice traffic which can be a challenge to support for both premise and hosted services. “Digicorp is pleased to be positioned at the forefront of this technology. We’re excited about the opportunities this partnership will bring to our valued customers, particularly for our multi-site VoIP clients”, states George Fahr, President of Digicorp.

“The time for organizations to evaluate this technology is now,” adds Jeff Drummond, CIO/CTO at CPI Telecom, “and Digicorp has the right resources to assist clients with this transition. We’re thrilled about this partnership—our customized solution brought to the market with Digicorp’s expertise is a win for all involved”.

Digicorp provides a broad array of systems integration, engineering and support services which include: VoIP and Unified Communications solutions, data center server and SAN, IT back-up and recovery, LAN/WAN, network and device security, Telco/ISP services and DR/Business Continuity consulting.  Digicorp supports thousands of clients throughout Wisconsin and the Midwest, and has been headquartered in the Milwaukee, Wisconsin area for more than 40 years.

Des Moines, Iowa based CPI Telecom is a full-service provider of professional network and telecom services, and supports Partners throughout the US with the installation and management of enterprise network communication systems. CPI provides 24/7 available remote assistance, and more than 14,000 affiliated technicians across the U.S. to quickly and conveniently support their client/partner business communications needs.
Digicorp, Inc.
CPI Telecom
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Contingency Planning Solutions Joins Digicorp

We are excited to announce that on January 1st, 2017, Digicorp, Inc. and Contingency Planning Solutions became one company. The newly formed entity will employ 50 and support our thousands of customers from offices in Brookfield and Appleton, Wisconsin. Digicorp feels very fortunate to have acquired such a fine organization. Les Spindler, the founder and President of CPSI, will continue to serve as the President of CPSI. All of his outstanding team members will also be joining Digicorp.

CPSI is a true leader in the area of business continuity and disaster recovery planning. They are also the largest system integrator of Unitrends back-up and recovery systems in the US. Digicorp provides a broader array of systems integration, engineering and support services which include data center server and SAN, IT back-up and recovery, LAN/WAN, network and device security, business telephone/IP telephony/carrier services and IT help desk. Additionally, Digicorp is one of the largest Unitrends system integrators in the state of Wisconsin.

Our new entity will bring more value to our customers and the market in general. Our goal is to be the finest IT and telecommunications provider in our targeted geographic markets. We feel that the combination of our two teams will position us to achieve this objective.

Worker Productivity and Internet Speed

Sometimes Google Searches Don’t Give You the Answers that You Want!

During a meeting in which we were discussing new topics for our web page, one of our very experienced sales professionals suggested that we do a write-up on the positive impact that fast Internet has on an organization’s productivity. “Great idea.” We all said. We collectively figured that some independent think tank/University must have researched this topic and concluded that every man, woman and child needs gigabit throughput. Sadly, our search found that most of the “research” was done by Internet Service Providers and their outcomes were anecdotal. But does a lack of research invalidate the premise that speed matters when it comes to the Internet? We don’t think so, but we lack the budget to analytically prove that organizations benefit from faster Internet. So lacking in research data, we have chosen to discuss this topic from the perspective of how we all use the Internet. We’ll let the reader draw their own conclusion.

The Cloud – A painful shift unless you have big bandwidth.

If you have decided to move an application from your premise to the cloud, you should understand that the path that the data travels (from server to user device) will run much, much slower with the cloud. The simple fact is that most premise based local area networks move data at multithreaded gigabit speeds. When you move that application to the cloud you will be sharing a single backbone amongst all of your users at speeds in the 1.5 to 20 megabit per second realm. This translates into a network slowdown at a factor of 50 to 666 times. This does not invalidate the cloud. Depending upon your situation, a cloud based application will be the right choice. Just know that your Internet connection’s speed will matter and that your users will let you know when it runs slow.

VPN

The virtual private network is a truly remarkable change in network transport topology. It provides remote users secure connections to needed computer applications. It provides a cost effective alternative to the more expensive MPLS and dedicated leased WAN technology for connecting facilities. But in case no one told you, these VPNs run across your internet connection as well. And the users’ satisfaction with the VPN that connects them to their application will be greatly impacted by the speed of your Internet connection.

Telephony and Video – The wild west of network applications

The two most difficult applications to optimize over an Internet connection are telephony and real time video. Simply put, everyone wants to run them over their Internet connections. Unfortunately, by their nature, these applications are ill suited to run on an inadequate Internet connection. There are multiple technical reasons for the challenge with these applications but the simple answer is that if you want to route telephone calls and video conferences over the Internet you need a fast Internet connection.

Summary – Speed Matters

Here is a simple analogy. A rutted single lane road in the country may be adequate for a farmer to move bales of hay. But, when the county fair hosts a popular music figure – and the main road to the fairgrounds is this same road – well, good luck. Now consider building a regional airport or a business enterprise at the end of that road. Welcome to 2016. It might be time to upgrade that highway.

How can Digicorp help?

Since 1976, we have built the IT, telephony and video infrastructures on which thousands of customers rely. Our carrier services division will help you find a provider who will meet your needs for speed and reliability. And, because of a rapid expansion of competitive fiber offerings, we have seen the cost of better, faster service drop rapidly. In just the past 18 months, 10 Mb fiber solutions now are costing the same as what we had been paying for 1.5 Mb copper solutions.

For more information, please call or email Michael Diemer. (262-402-6150 or mdiemer@digicorp-inc.com)

CryptoLocker 2016

To start, CryptoLocker is a ransomware Trojan that encrypts a computers drive. Once the drive is encrypted, the data files resident on the system are no longer accessible to the rightful owner of the data. The criminals behind this Trojan then demand an extortion payment to the decrypt the data. An infected system has one of two choices at this point – pay the extortionist or recover data from the most recent backup.
What is making CryptoLocker a real problem lately?
The CryptoLocker ransomware Trojan has been creating serious problems for some time but recently the criminals behind the enterprise have changed their approach. The recently documented attacks are a blend of social engineering combined with traditional malware/virus code. The original infestations largely occurred by way of email attachments or web page exploits.
The most current cases include two elements. The criminal calls an unsuspecting employee or person and tells them that a reputable organization (a bank, accounting firm, etc.) will be sending them an email. This builds trust with the target of the crime. The criminal then sends an email with a word document that is unreadable. It instructs the recipient to click on a macro if the document is unreadable. This macro initiates a web call and downloads the malware. At this point, the infection has begun. Unfortunately, since the executable is generated from what appears a trusted source the standard antivirus software, antimalware software and firewall installations treat the traffic a legitimate.
What can be done?

  1. Be aware. Notify employees of the potential risks. The best mitigation for socially engineered attacks is employee behavioral training.
  2. At your unified threat gateway (ex. Fortigate) enable deep SSL inspection and enable data leakage prevention (DLP) to block outbound executable calls. Please note, this process should stop all incoming executables. But, it may require more IT intervention because in protecting against unwanted intrusions it will block some needed functions.
  3. There is hope that Microsoft will offer an update to Office that will block macros from initiating executable content.

If you have questions about CryptoBlocker or any IT related issue please speak with your Digicorp engineer or account manager.